undefined state: interpretation is still playing after disconnecting the audio

added Bug label

changed title from translated audio is still playing after disconnecting the audio-connection to translated audio is still playing after disconnecting the audio

changed title from translated audio is still playing after disconnecting the audio to interpretation is still playing after disconnecting the audio

mentioned in issue #84

changed the description

Technically speaking it works as designed and is not a bug, more of a UI improvement/feature.

removed Bug label

added UI/UX label

i am not convinced yet I don't see why it should be intended to work like this. what am i missing? can you describe a use case? what would be the downsides of doing it like described in the issue-goal?

the current behavior breaks the user story of going into breakout rooms. BBB expects to cut the audio of the main room completely when opening the breakout room in another tab. With Interpretation active this is no longer the case (or is it?!):

people would need to go back to the main room and choose the floor channel (is this possible after disconnecting it) or
do it before joining the breakout room (that would be complicated when people are sent to Breakouts by a moderator)
or people could close the tab of the main room, but then they cannot easily got back to it.

people expect that there is no audio when they see the symbol (and that it doesn't use up any bandwidth). people should first decide that they want audio, then they can decide which interpretation. thats what i tried to say in #64 (closed) a while back.

in my opinion this this is a Bug (at least concept-wise) and it could very well be the source of #84

changed the description

changed milestone to %WE update 21-3

mentioned in merge request !32 (closed)

mentioned in merge request !33 (merged)

closed

feedback from big event: support for "Listen only" is important

after disconnecting audio, buttons/menus are still visible:

internal state is not reset, when connecting as listen only:

when choosing listen only, interpret-button still visible, see #78 (closed) #68 (closed)

reopened

on the dev server this is still not solved:

i can disconnect audio and the interpretation controlls are still active

This would mean, Beakout rooms are still broken? #84 Was this solved already and this is a regression?

mentioned in issue #124 (closed)

we confirmed, interpreter is still to listeners after they disconnect audio on https://git.fairkom.net/chat/fairblue/-/tags/release_211015

when listener disconnects:
- interpretation audio stops
- purple button vor interpretation channel switching stays visible
- - after reconnect (via phone headset button) UI shows interpretation channel active but it is not actually connected, switching back and forth fixes interpretation audio
when interpreter disconnects:
- interpretation audio still audible for the listener
- purple interpretation mic button still visible
- after reconnect (via phone headset button) channel floor and interpretation channel are active at the same time!

test sequence: clear interpretation state when disconnecting audio

setup for all variants (do not reuse existing session)
- listener channel 1
- interpreter speaks channel 1

variant A

listener disconnects audio via phone handset-button
- interpreter voice stops
listener connects via phone handset-button
- listener UI is in floor channel for listening and speaking
- interpreter is not audible
listener switches to channel 1
- interpreter becomes audible

variant B

interpreter disconnects audio via phone handset-button
- interpreter voice stops for listener
interpreter connects via phone handset-button
- interpreter UI is in floor channel for listening and speaking
- interpreter is audible only via floor channel
interpreter switches to channel 1
- interpreter becomes audible via channel 1

added Important label

changed milestone to %WE update 21-4

changed the description

changed title from interpretation is still playing after disconnecting the audio to undefined state: interpretation is still playing after disconnecting the audio

marked this issue as related to #99

We also observed this - but since the beginning - and we also used this as a feature. Because sometimes we had the effect, that a viewer would listen to both, the audio of the translation and the audio of the floor at the same volume (despite the it being set in the slider) - and then the viewer could disconnect to only listen to translation.

Of course in a perfect world, this would never by necessary - and it is also not a good work around, as it only works with 100% translation - no routing from floor anymore.

yes i see the value of the workaround. In this case the interpreter does not get any indication that they still have an open mic?! the volume slider should be fixed for this #91

It was just as a work around for viewers, not for interpreters.

yes of course, but at the moment interpreters are also affected if they disconnect the audio

sometimes we had the effect, that a viewer would listen to both, the audio of the translation and the audio of the floor at the same volume (despite the it being set in the slider) - and then the viewer could disconnect to only listen to translation.

@christian.zange please test the recent release - the volume slider has been updated this should be fixed now.

mentioned in issue #135

added Bug label

marked this issue as related to #139

mentioned in issue #139

This should be fixed in https://git.fairkom.net/chat/fairblue/-/tags/release_220216

added inactive label

undefined state: interpretation is still playing after disconnecting the audio

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test sequence: clear interpretation state when disconnecting audio

variant A

variant B