Breakout-Room: If translating in BR - both, floor and translation mix for the listener

added Bug label

@Beier @roland.alton is this something, we can fix soon?

made the issue visible to everyone

Dear @Beier @roland.alton , and now we get reports from some users, that they also experience this in the normal room. It is something we have to look at more deeply. We are going to do a testing session with the people. Just to check: Our server has all the latest updates and there should be nothing wrong, right?

@franziska.dietl will perform the test

@christian.zange Do you want me to test this again?

I have and idea why this might happen, we will look into it. We are working on changing the BR room mechanics anyway.

"Just to check: Our server has all the latest updates and there should be nothing wrong, right?" Yes you do have the latest release.

added Important label

Hi @Beier, we verified, that this is happening for some users - not only in BR but also on the Main Room. In the BR it happens always - but on the main room only for some users. Would be quite urgent! @franziska.dietl @g.schwed

If you change anything, please let us know, so that we can test again. Thanks a lot!

@Beier we have one person, that we can contact again for testing, where this specifically happens - in Chrome and Edge. It happens only on this computer, not on a different one. So would it make sense to run a test, and is there anything, that we can look at specifically (inspect browser etc.), or would it make sense to take you in the test?

@Beier @roland.alton we are also affected by this bug. maybe it is related to this other bug, where the interpetation channels stay active after disconnecting audio #86?

mentioned in issue #86

@Beier please update me on the state of this issue. Would it make sense to test the tool again, and are there any environmental settings to be considered?

System update solved the issue (Windows 10 Enterprise: Betriebssystembuild 17134.1902 auf Betriebssystembuild 17134.2026)

@Beier , just to add on this: Is there any way to solve the problem also for people with an older system build? We might not be able to enforce this always, and it would be better to be more independent from Windows here.

To be honest, we are testing some changes for the breakout room anyway, so it makes sense to test with the new release anyway again.

Please always look for error messages in the debug console of the browser, it might some function not supported by older browsers. I guess with the system update the browser was updated as well in the case of Edge.

If you have a physical machine I can look at, I gladly take it, but remote debugging is rather inefficient and if this is a Windows Sound System Bug, this gets rather complicated.

Is it any version prior 17134.2026 or just this one?

Just to clarify: It was not EDGE but Chrome as well - issue was consistent.

https://bbb81.wechange.de/b

This runs the newest version. I guess we should test this before putting it into a productive server.

@franziska.dietl Thank you, we will test it this week!

Lieber @christian.zange , lieber @Beier , gestern haben meine Kolleginnen und ich https://bbb81.wechange.de/b getestet. Wir haben im Hauptraum und im Breakoutroom die Übersetzungsfunktion getestet, in Chrome und in Edge. Jede von uns hatte ein Headset, wenn auch in verschiedener Qualität. Im Video "susanna_haupt_chrome" befinden wir uns im Hauptraum von Chrome. Ich, Franziska, spreche im Hauptraum, meine Kollegin Jasmin übersetzt im englischen Raum und Susanna hört zu und zeichnet das Video auf. In dieser Aufnahme überlappen sich der Hauptraum und die Übersetzung in gleicher Lautstärke. Dasselbe Problem ist in allen anderen Testszenarien aufgetreten, die Rollenverteilung war immer gleich. Innerhalb des Test haben wir die Rollen auch getauscht, allerdings ohne Qualitätsverbesserung.

susanna_haupt_chrome