add displayeurope authored by Roland Alton's avatar Roland Alton
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title: Support FAQs EN title: Support FAQs EN
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Before you contact fairkom, please check: Before you contact fairkom, please check:
1. Is my internet connection working? 1. Is my internet connection working?
...@@ -13,7 +14,7 @@ Before you contact fairkom, please check: ...@@ -13,7 +14,7 @@ Before you contact fairkom, please check:
* [fairchat FAQs](https://fairchat.eu/) * [fairchat FAQs](https://fairchat.eu/)
* [faircloud Info](https://git.fairkom.net/hosting/nextcloud/) * [faircloud Info](https://git.fairkom.net/hosting/nextcloud/)
* [manage mail accounts](E-Mail-FAQs-EN) * [manage mail accounts](E-Mail-FAQs-EN)
5. Is the service available? See our [Cloud status page](https://uptime.fairkom.net/status/fairapps). Sometimes we have to carry out maintenance work. 5. Is the service available? See our [Cloud status page](https://uptime.fairkom.net/status/fairapps). Sometimes we have to do maintenance work.
**We NEVER ASK FOR A PASSWORD** If such a request is made in our name, it is most likely a so-called “fishing” attack! You can reset a password yourself at https://fairapps.net in your profile. **We NEVER ASK FOR A PASSWORD** If such a request is made in our name, it is most likely a so-called “fishing” attack! You can reset a password yourself at https://fairapps.net in your profile.
...@@ -29,6 +30,7 @@ It is most practical for us if you report your issue directly to the correspondi ...@@ -29,6 +30,7 @@ It is most practical for us if you report your issue directly to the correspondi
* [fairchat app](https://git.fairkom.net/chat/fairchat.ReactNative/issues) * [fairchat app](https://git.fairkom.net/chat/fairchat.ReactNative/issues)
* [fairlogin](https://git.fairkom.net/fairlogin/fairkom/-/issues) * [fairlogin](https://git.fairkom.net/fairlogin/fairkom/-/issues)
* [faircloud info](https://git.fairkom.net/hosting/nextcloud/-/issues) * [faircloud info](https://git.fairkom.net/hosting/nextcloud/-/issues)
* [DisplayEurope.eu services](https://git.fairkom.net/emb/displ.eu/service-desk/-/issues/)
You have to log in with fairlogin at the top right of the gitlab site. Then you can also search for all [services and projects](https://git.fairkom.net/hosting/). You can then conveniently reply to notifications from the support team by email. You have to log in with fairlogin at the top right of the gitlab site. Then you can also search for all [services and projects](https://git.fairkom.net/hosting/). You can then conveniently reply to notifications from the support team by email.
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