add displayeurope authored by Roland Alton's avatar Roland Alton
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title: Support FAQs EN
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Before you contact fairkom, please check:
1. Is my internet connection working?
......@@ -13,7 +14,7 @@ Before you contact fairkom, please check:
* [fairchat FAQs](https://fairchat.eu/)
* [faircloud Info](https://git.fairkom.net/hosting/nextcloud/)
* [manage mail accounts](E-Mail-FAQs-EN)
5. Is the service available? See our [Cloud status page](https://uptime.fairkom.net/status/fairapps). Sometimes we have to carry out maintenance work.
5. Is the service available? See our [Cloud status page](https://uptime.fairkom.net/status/fairapps). Sometimes we have to do maintenance work.
**We NEVER ASK FOR A PASSWORD** If such a request is made in our name, it is most likely a so-called “fishing” attack! You can reset a password yourself at https://fairapps.net in your profile.
......@@ -29,6 +30,7 @@ It is most practical for us if you report your issue directly to the correspondi
* [fairchat app](https://git.fairkom.net/chat/fairchat.ReactNative/issues)
* [fairlogin](https://git.fairkom.net/fairlogin/fairkom/-/issues)
* [faircloud info](https://git.fairkom.net/hosting/nextcloud/-/issues)
* [DisplayEurope.eu services](https://git.fairkom.net/emb/displ.eu/service-desk/-/issues/)
You have to log in with fairlogin at the top right of the gitlab site. Then you can also search for all [services and projects](https://git.fairkom.net/hosting/). You can then conveniently reply to notifications from the support team by email.
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