fairmailing is part of the fairapps cloud services from [fairkom](https://fairkom.eu) and runs on a powerful mailing infrastructure. Server location is Austria. fairmailing is based on phpList3. Implemented in 2020 with support from a [crowdfunding](https://www.gemeinwohlprojekte.at/projekte-unterstuetzen/details/projekt/128/) among others for a DSGVO compliant newsletter service.
Many functions such as creating subscribers can be tested in advance at [test.fairmailing.net](https://test.fairmailing.net).
Send us a message to sales@fairkom.eu and we will send you the login data.
In the test instance, the delivery of newsletters is intentionally slowed down to 10 per hour.
### Order
[Package depending on the planned size of the distribution lists](https://www.fairkom.eu/fairmailing) order via store, payment of a package is possible by credit card or on account. The subscription will be automatically renewed if not cancelled before.
# Documentation
### PHP documentation
[Here](https://www.phplist.org/manual/books/phplist-manual/page/logging-in) there is a detailed user manual of the underlying software phplist.
### Onboarding
fairmailing is not (yet) coupled to the `fairlogin` SingleSignOn.
- a fairmailing administrator creates an admin user as soon as the order is received - this admin user is to be stored in sysadmin keepass
- customer gets another admin, username is firstname.lastname, additionally enter email address
- Password reset link will be sent
- Permissions only: 'manage subscribers' and 'send messages' https://git.fairkom.net/hosting/fairmailing/-/issues/10#note_28535
Login is then done via the page https://newsletter.domain.com/lists/admin/
### Create distribution list
1.`Subscribers`
2.`Subscriber lists`
3. select list or 'add new list', alternatively 'import a list
### Create message template
1.`Messages`
2. manage `message templates`
3. edit existing or `create new template` (will also gladly take over fairkom, charge according to time and effort. Please do not delete templates)
4. fill data
### Write newsletter
1.`Message`
2.`Send a message`
3.`Create a new message`
4. fill data - step by step instructions
5. do not edit `Footer`, it is already predefined - [Footer template](Footer template).
ad 4. the following steps should be performed
1. content (fill content - do not use emojis #29, otherwise it may not save correctly)
2. format (select template)
3. dates - here you can schedule the mailing
4. lists (select preferred list)
5. finalize - do not change anything
### Delivery (automatic)
fairmailing processes the recipient list and takes care that not too much is delivered to individual providers at once. Otherwise, it could happen that providers mark the mailings as spam or block reception altogether - web.de, for example, is particularly sensitive to this. That's why it takes a few hours to process a few thousand addresses.