Mail to members handling
Send Mails to BotC members, I don't know how it works but I remember the members mail issue so I guess that the BotC support team uses the members mail addresses for contact or announcements!? Better is it that the BotC doesn't work with members mail addresses and all mail addresses should be only stored in a secure database ( users profiles ). To send mails to members or member a mail distribution tool will used. ( write the message, select the member or distribution list of members, confirm the members list and send it )