Implement alerts on low balance and failed cash-outs
For security reasons we keep the balance on the cryptoservers at a reasonably low amount according to average daily transactions.
In case the amounts of cash-outs become higher than the cash-ins, the transaction may fail due to insufficient funds.
In case of higher amounts, the cash-out will be more likely to fail.
There are two improvements help to mitigate this scenarios:
-
Implement alerts on low balance for all cryptoservers -
Implement alerts on failed transactions due to insufficient funds
We should also try to find a better mechansim to try avoid users getting a failed transaction due to insufficient funds.
Maybe the best would be that the cash out operations above certain amount, should be moderated instead of failed, but I don't think we are close to implement that feature on the curent software. We'll see.